In the intricate world of business, protecting your enterprise from unforeseen risks is paramount. One of the key pillars of a robust risk management strategy is General Liability Insurance (GLI). However, understanding exactly what this type of insurance covers and what it doesn't can be challenging. This blog post aims to provide a comprehensive explanation of General Liability Insurance, detailing its coverage areas and exclusions to help you make informed decisions about your business's protection. If you're currently looking for the right coverage, check out our GLI and business insurance coverages, and if you need help, you can always reach us at 1.888.227.1910.
General Liability Insurance (GLI), also known as Commercial General Liability (CGL) insurance, is a type of insurance policy designed to protect businesses from various claims that can arise during normal business operations. These claims can include bodily injury, property damage, personal injury, and others that may lead to legal liabilities.
To fully appreciate the importance of GLI, it's essential to understand the specific areas it covers. Here are the primary coverage components of General Liability Insurance:
Coverage:
Bodily injury coverage protects your business if a non-employee is injured on your business premises or as a result of your business operations. This coverage includes:
Example:
A customer slips on a wet floor in your retail store, resulting in a broken leg. They sue your business for medical expenses, lost wages, and pain and suffering. Your GLI policy covers the legal fees, medical costs, and any settlement or judgment awarded.
Coverage:
Property damage coverage protects your business if your operations cause damage to someone else’s property. This includes:
Example:
A construction company accidentally damages a client’s driveway while delivering materials. The client demands compensation for the repairs. Your GLI policy covers the cost to repair the driveway, as well as any legal fees if the client decides to sue.
Coverage:
Personal and advertising injury coverage protects against non-physical injuries that can result from your business activities. This includes:
Example:
Your marketing firm runs an ad campaign for a client that inadvertently uses a copyrighted image without permission. The copyright owner sues your business for infringement. Your GLI policy covers the legal defense costs and any settlement or judgment awarded.
Coverage:
One of the critical benefits of GLI is that it covers the legal costs associated with defending your business against covered claims. This includes:
Example:
A customer sues your business for injuries sustained on your property. Your GLI policy covers the legal fees for your defense, as well as any settlement or judgment awarded, up to the policy limits.
Coverage:
Medical payments coverage provides for medical expenses if a non-employee is injured on your business premises, regardless of fault. This is designed to cover minor injuries and prevent larger liability claims.
Example:
A delivery person trips over a loose rug in your office and sustains minor injuries. Your GLI policy covers their medical expenses, such as doctor visits and medication, helping to prevent a larger liability claim.
While GLI provides broad protection, it does not cover everything. Understanding these exclusions is vital to ensure your business is fully protected. Here are some common exclusions:
Not Covered:
GLI does not cover claims related to professional errors, omissions, or negligence in providing professional services. These require a separate policy known as Professional Liability Insurance or Errors and Omissions (E&O) Insurance.
Example:
An accountant makes a mistake in a client’s tax return, resulting in a financial loss for the client. The client sues for negligence. This type of claim is not covered by GLI but would be covered under a Professional Liability Insurance policy.
Not Covered:
GLI does not cover injuries to your employees. Workers’ Compensation Insurance is required to cover medical expenses, lost wages, and rehabilitation costs for employees who are injured or become ill due to their job.
Example:
An employee injures their back while lifting heavy boxes in your warehouse. Their medical expenses and lost wages would be covered by Workers’ Compensation Insurance, not GLI.
Not Covered:
GLI does not cover auto-related claims. These require a separate Commercial Auto Insurance policy, which covers accidents involving your business vehicles.
Example:
An employee driving a company van causes an accident that damages another vehicle. The resulting property damage and bodily injury claims would be covered by Commercial Auto Insurance, not GLI.
Not Covered:
GLI does not cover intentional acts or damages resulting from intentional misconduct. Claims arising from fraudulent or illegal activities are excluded.
Example:
A business owner intentionally damages a competitor’s property out of spite. Any resulting claims for property damage would not be covered by GLI.
Not Covered:
GLI does not cover damage to your own business property. Commercial Property Insurance is required to protect your business property, including buildings, equipment, and inventory.
Example:
A fire damages your office building and destroys valuable equipment. The costs to repair the building and replace the equipment would be covered by Commercial Property Insurance, not GLI.
To fully protect your business, you may need additional insurance policies to cover gaps in General Liability Insurance. Here are some additional coverages to consider:
Coverage:
Protects against claims of negligence, errors, and omissions in providing professional services. Essential for businesses that offer professional advice or services.
Example:
A consulting firm provides incorrect advice to a client, resulting in financial loss. Professional Liability Insurance covers the resulting claim.
Coverage:
Provides medical benefits and wage replacement for employees injured or made ill due to their job. Required in most states.
Example:
An employee develops carpal tunnel syndrome from repetitive tasks. Workers’ Compensation Insurance covers their medical treatment and lost wages.
Coverage:
Covers vehicles owned or used by your business, including liability for bodily injury and property damage, as well as physical damage to your vehicles.
Example:
A delivery truck owned by your business is involved in an accident. Commercial Auto Insurance covers the damages and injuries resulting from the accident.
Coverage:
Protects your business property, including buildings, equipment, and inventory, against risks such as fire, theft, and natural disasters.
Example:
A burglary results in the theft of valuable equipment from your office. Commercial Property Insurance covers the cost of replacing the stolen items.
Coverage:
Protects against the financial impact of data breaches, cyberattacks, and other cyber-related incidents. Essential for businesses that handle sensitive information.
Example:
A data breach exposes customer information, leading to lawsuits and regulatory fines. Cyber Liability Insurance covers the legal costs and damages associated with the breach.
Understanding the coverage and limitations of General Liability Insurance is crucial for comprehensive risk management. While GLI provides essential protection against a variety of claims, it is not a catch-all solution. By recognizing what GLI covers and what it doesn’t, you can better assess your business’s needs and ensure you have the appropriate coverage in place.
Investing in a combination of General Liability Insurance and other specialized policies can help safeguard your business against a wide range of risks. This proactive approach ensures that you are prepared for the unexpected and can focus on growing your business with confidence. See our General Liability Insurance and business insurance coverages, and if you ever need help, you can reach us at 1.888.227.1910.